US SHIPPING DELIVERY
- To estimate when your package will be delivered the following should be considered: Credit card authorization and address verification must be received prior to order processing. It may take up to 48 hours.
- Orders with out of stock may take additional 2 to 5 business days. You will receive an email confirming the item is out of stock. Weekends and Holidays may take additional time for processing.
- Tracking Your Order As soon as your order has been processed and shipped, you will receive an email containing your tracking number in your email used for placing your order.
ATTN: We are not responsible for items in the event that you are not home or are out of town to receive your item, when there is valid proof of delivery.
- Standard delivery arrives within 7-9 business days (this does not include the two days needed to process your order) but may take up to 10 business days from date shipped, except for holidays.
- Any orders placed during our sales events may take an additional 2-4 days to fulfill before being shipped. During our sales event you may receive a pre-shipment notification before your order is shipped. Please allow the allotted fulfillment time in addition to the shipping transit time selected for your order.
- Please note for first class (standard ground) tracking information is not available. Once the package is delivered your tracking information will reflect the delivery notification. Please note- standard packages are not insured and the client takes full responsibility to file a claim with USPS if lost/damaged.
- Standard delivery includes Alaska, Hawaii, and U.S. territories.
- Package will arrive within 5-8 business days, please allow an additional 3-7 business days from the shipped date for international order. Any orders sent to APO addresses will not have a trackable service. It will take up to 30 days for the package to be delivered.
- Standard mail delivery packages are not insured. Please note once a package is scanned as delivered by the postal service, we are no longer responsible for any packages that go missing. We will only insure coverage for lost or damaged packages in transit.
*ALL ORDERS PLACED DURING SALES EVENTS WILL REQUIRE AN ADDITIONAL 2-4 BUSINESS DAYS TO FULFILL BEFORE SHIPPED
DELIVERY TIME ESTIMATE:
- To estimate when a package will be delivered, the following points should be considered:
- Credit card authorization and address verification must be received prior to order processing. Processing may take up to 48 hours. Orders with Out-of-Stock item(s) a full refund will be issued not unless we restock, we will process & ship. You may receive an email notifying the item is completely out of stock. Please take weekends & holidays into consideration.
TRACKING YOUR ORDER:
- As soon as your order has been processed and shipped, an email containing your tracking number from USPS will be sent to your e-mail registered on our shopping site. If you do not receive the shipping confirmation email within 3 to 5 business days from your order date please do not hesitate to contact us using the link at the bottom of our page.
- Note to Customer: We cannot be responsible for items in the event that you are out of town and there is valid proof of delivery.
- Please note once a package is scanned as delivered by the postal service we are no longer responsible for any packages that go missing. We will only insure coverage for lost or damaged packages in transit.
- *Some packages may require a signature for the addressee
- Please note we cannot make any address changes when using PayPal checkout as they require, we send it to the address entered upon checkout.
- Any other address changes will be subject to approval, as there must be verification that the shipping address requested corresponds to the information of the card holder.
- After 30 days all product is restocked. Once an order is claimed an attempt will first be made to fill the order, any items unable to be filled will be issued a store credit. Please note we only issue a store credit if we no longer have the item to fill in your order. A store credit will not be issued for items still available in the order.
Custom Fees:We are NOT responsible for any custom fee's required to be paid once delivered. Please check with your postal service on any Fee's you may have to pay before placing your order. We will not refund any shipping charges if a package is sent back due to fee's not being paid or for any unclaimed packages.
*You will be charged a restocking fee of 25% for any items sent back due to nonpayment of custom fees. If the package is sent back and received past the 21 days return policy you will be issued a credit for use on your next order, we will not issue a refund for any orders received past the 21 day return policy.